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Everything you need to connect your store, understand every metric, and fix your profit leaks — explained in plain English.

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Quickstart

New here? Start in 3 steps.

1

Connect your store

Link Shopify in one click. Optionally add Meta Ads and Klaviyo for deeper insight.

~ 5 min
2

Read your first report

Learn what the Economics tab shows and how to read your contribution margin.

~ 8 min
3

Fix your first leak

How the AI ranks leaks by dollar impact — and how to act on what it finds.

~ 5 min
All sections

Browse by topic.

Most read

Getting Started

Connect your Shopify store, set up integrations, and navigate your first dashboard.

  • Connect your store
  • Understanding your first dashboard
  • What is contribution margin?
~ 8 min read

Analytics Tabs

Deep dive into all 8 modules: Economics, Monetization, PMF, Funnel, Traffic, Post-Click, Retention, and Basket.

  • Reading the Economics tab
  • Funnel drop-off analysis
  • Retention & repeat purchase rate
~ 15 min read
New

AI Features

Use AI Reports, the Copilot, CRO Analyzer, and the Leak Map to find and fix leaks automatically.

  • How the Copilot answers your questions
  • Using AI Reports
  • CRO Analyzer walkthrough
~ 10 min read

Integrations

Setup guides for Shopify OAuth, Meta Ads, Klaviyo, and the first-party pixel.

  • Connecting Meta Ads
  • Klaviyo email sync
  • First-party pixel setup
~ 12 min read

Billing & Plans

Understand Starter, Pro, and Elite tiers, manage trials, and handle subscription changes.

  • Comparing plans
  • Managing your trial
  • Upgrading or cancelling
~ 5 min read
Getting StartedAnalytics TabsAI FeaturesIntegrationsBilling & Plans

In this page

Getting StartedAnalytics TabsAI FeaturesIntegrationsBilling & Plans
Getting Started

Connect your store and understand your first dashboard.

Most stores see their first profit insight within 10 minutes. This guide walks you through everything from connecting Shopify to reading your contribution margin.

Setup steps

1

Connect your Shopify store

PLL uses Shopify OAuth — no password required. From your dashboard click Add Store, enter your Shopify store URL (e.g. yourstore.myshopify.com), and authorize PLL.

The first sync takes 2–5 minutes and imports your orders, products, customers, and session data.

PLL only reads your data — it never writes to your store or places orders.

2

Connect Meta Ads (optional, recommended)

Go to Setup → Integrations → Meta Ads and click Connect. Authorize your Meta Business account and select the ad account linked to your store.

PLL pulls campaign spend, impressions, clicks, and attributed conversions. Without Meta Ads, your MER (Marketing Efficiency Ratio) and ad-level breakdowns in the PMF tab will be unavailable.

3

Connect Klaviyo (optional) Pro+

Go to Setup → Integrations → Klaviyo and enter your Klaviyo Private API Key. You can find it under Klaviyo → Settings → API Keys.

PLL syncs email revenue attribution so you can see exactly how email contributes to your overall customer lifetime value.

Understanding your first dashboard

The dashboard loads on the Economics tab by default — this is your profit overview. In the left sidebar, colored dots next to each section name signal health:

  • Green — Healthy. This area of your business is performing well.
  • Amber — Watch. Something here deserves attention before it becomes a problem.
  • Red — Risk. A real leak is happening here. Start with these.

What is contribution margin?

Contribution margin is what's left after subtracting all variable costs from your revenue. It's different from gross margin because it includes ad spend.

Revenue − COGS − Shipping − Fees − Ad Spend = Contribution Margin

PLL calculates this per order, per channel, and in aggregate — so you always know whether you're making money after ads, not just before them.

Common questions

Why does my revenue look different from Shopify?

Shopify shows gross revenue including pending refunds. PLL shows net revenue after returns and cancellations are deducted, which is a more accurate picture of what you actually earned.

How often does data sync?

Automatically every few hours. If you need fresher data, you can trigger a manual sync from Setup → Data.

What data does PLL store?

Order data, product data, customer records, and session signals from Shopify. For Meta Ads, campaign performance metrics only — no personal ad account data beyond spend and conversions.

Analytics Tabs

Eight modules. Every angle of your store covered.

PLL has 8 analytics modules. Starter plans include 4 (Economics, Monetization, Funnel, Retention). Pro and Elite unlock all 8.

All plans — available on Starter, Pro, and ElitePro+ — requires Pro or Elite plan
1

Economics Foundation

All plans

Your core profit and loss view. Combines revenue, returns, discounts, COGS, transaction fees, and ad spend into a single contribution margin figure.

  • MER — total revenue ÷ total ad spend
  • Estimated CAC — cost to acquire one customer
  • Contribution margin % — what's left after all variable costs

Ask: “Am I actually profitable after ads?”

2

Offer & Monetization

All plans

Breaks down orders by size (AOV bands), discount vs. full-price mix, and add-on/upsell performance. Helps you understand if your offer structure is working.

  • Average Order Value distribution
  • Discounted vs. full-price order split
  • Attach rate — how often add-ons are purchased

Ask: “Are discounts helping or hurting my margins?”

3

PMF Signal

Pro+

Product–market fit view for your paid traffic. Shows landing page performance, session quality by source, and ad-level breakdowns from platform down to individual ad creative.

  • Landing page conversion rates by source
  • Campaign → Ad Set → Ad performance breakdown
  • Session quality vs. ad spend efficiency

Ask: “Which ads are driving profitable sessions?”

4

Pre-Purchase Funnel

All plans

Tracks every step from landing page view to completed purchase. Shows drop-off at each stage and highlights your biggest bottleneck.

  • LP Views → Sessions → PDP → Add to Cart → Checkout → Purchase
  • Conversion rate and absolute drop-off per step
  • Bottleneck step highlighted

Ask: “Where are people leaving before they buy?”

5

Traffic Quality

Pro+

Classifies your incoming traffic as high-quality, weak, or fatigued based on engagement and conversion signals. Tells you if the traffic you're paying for is worth what you're spending.

  • Traffic quality classification
  • Engagement and intent signals by source
  • Fatigue indicators for ad audiences

Ask: “Is the traffic I'm paying for actually good?”

6

Post-Click Quality

Pro+

Measures what visitors do after they land on your store: scroll depth, page engagement, and bounce signals. Tells you if your pages are resonating or losing people immediately.

  • Post-landing engagement depth
  • Bounce rate signals
  • Session behavior by traffic source

Ask: “Are visitors engaging with my pages?”

7

Retention & LTV

All plans

Shows repeat purchase rate, returning customer revenue, and cohort-based lifetime value estimates. Helps you understand how much each customer is worth over time.

  • Repeat purchase rate %
  • Returning customer revenue share
  • Cohort-based LTV estimates

Ask: “How often do customers come back and how much are they worth?”

8

Product & Basket

Pro+

Shows which products drive the most revenue vs. margin, basket composition, and attach rates. Helps you decide which products to push and which are quietly costing you.

  • Revenue vs. margin by product
  • Basket composition — what gets bought together
  • Attach rate and bundle performance

Ask: “Which products should I push, and which hurt my margins?”

Deep analysis tabs require Pro or Elite

Tabs 3, 5, 6, and 8 (PMF Signal, Traffic Quality, Post-Click Quality, Product & Basket) are locked on Starter. Upgrade to Pro to unlock all 8 modules.

AI Features

Your AI team — built into every tab.

PLL's AI features don't just show you data — they read your specific store numbers and tell you what to do first, in plain English. No prompting, no setup. Just open and ask.

AI Reports

Click 'AI Report' on any analytics tab. The AI reads your store's current data and writes a full diagnostic: what's underperforming, why it matters in dollar terms, and a ranked list of recommended fixes.

  • Tab-specific — each report is unique to that module's data
  • Dollar-quantified — leaks described in estimated revenue impact
  • Ranked by priority — highest-impact fix listed first

Plan limits: Starter: 5/month (Economics, Monetization, Funnel, Retention). Pro: 15/month (all 8 tabs). Elite: unlimited.

The Copilot

Pro+

A chat assistant that knows your store's current data. Open it from the top bar and ask anything about your numbers — no setup required.

  • Which products have the worst contribution margin?
  • Why did my ROAS drop last week?
  • What should I fix first this month?
  • How does my LTV compare to industry benchmarks?

Plan limits: Starter: not available. Pro: 100 messages/month. Elite: unlimited.

CRO Analyzer

Pro+

Reviews your landing pages and product pages, then surfaces specific conversion rate optimization opportunities — not generic UX tips, but store-specific findings.

  • Page-by-page analysis with prioritized recommendations
  • Identifies friction points in your purchase flow
  • Specific, actionable — not generic

Plan limits: Available on Pro and Elite.

Offer Assessment

Pro+

Reviews your pricing structure, discount frequency, and offer model. Identifies whether discounts are contributing to or eroding your margins.

  • Discount impact analysis — are your offers building or hurting AOV?
  • Price positioning review against your cost structure
  • Pre-sale checklist — run this before any promotion

Plan limits: Available on Pro and Elite.

Leak Map

Pro+

A visual summary of every profit leak PLL has identified across all tabs, ranked by estimated dollar impact. Each item links directly to the relevant tab and the AI report that explains the fix.

  • Single-view summary of all identified leaks
  • Ranked by estimated dollar impact — biggest leak first
  • One-click navigation to the relevant tab and AI report
  • Updated every time data syncs

Plan limits: Available on Pro and Elite.

AI Reports and the Copilot read live store data — answers and reports change as your numbers change. Run a manual sync from Setup before generating a report if you want the freshest data.

Example questions to ask the Copilot

“Which of my products has the best contribution margin per unit?”

“How much revenue am I losing to returns this month?”

“What's my real CAC including COGS, not just ad spend?”

“Which traffic sources have the best post-click engagement?”

“Why is my Add to Cart rate lower this week than last?”

Integrations

Connect your tools. Everything else is automatic.

PLL currently connects to Shopify, Meta Ads, Klaviyo, and your own store through a first-party pixel. Shopify is required. Everything else is optional but recommended.

Shopify

Required

The core integration. PLL reads your orders, products, customers, and session data via Shopify's API. Syncs automatically every few hours. Without this, nothing in PLL works.

  • Click Add Store — From the dashboard homepage, click Add Store.
  • Enter your store URL — Format: yourstore.myshopify.com
  • Authorize PLL — You'll be redirected to Shopify to approve read-only access.
  • First sync — Takes 2–5 minutes. PLL imports your recent orders, products, and customers.

Data window: 90 days (Starter) · 365 days (Pro) · Unlimited (Elite)

Meta Ads

Optional, recommended

Required for: MER calculation, CAC estimates, and PMF tab ad breakdowns. If you run any paid social, connect this.

  • Setup → Integrations → Meta Ads — Navigate to the Integrations page.
  • Click Connect — You'll be redirected to Meta to authorize PLL.
  • Select ad account — Choose the ad account linked to your Shopify store.

PLL syncs: campaign spend, impressions, clicks, and attributed conversions — at campaign, ad set, and ad level.

Klaviyo

OptionalPro+

Attributes email revenue to LTV calculations, so you can see how email campaigns and flows are contributing to your overall customer value.

  • Setup → Integrations → Klaviyo — Navigate to the Klaviyo integration page.
  • Get your Private API Key — In Klaviyo: Settings → API Keys → Create Private Key.
  • Paste the key into PLL — Click Save. Sync will begin within minutes.

PLL syncs: email-attributed revenue by campaign and flow.

First-party pixel

OptionalPro+

A lightweight JavaScript snippet installed on your Shopify store. Tracks visitor sessions independently from browser-based privacy restrictions, improving funnel accuracy beyond Shopify Analytics alone.

  • Setup → Pixel — Copy the pixel snippet.
  • Open your Shopify theme — In Shopify: Online Store → Themes → Edit Code → theme.liquid.
  • Paste before </head> — Paste the snippet just before the closing </head> tag and save.

Historical backfill

Elite only

Imports order data from before your PLL account was created. Useful for long-term LTV cohorts, seasonal pattern analysis, and accurate year-over-year comparisons.

Activate from: Setup → Data → Historical Import. Processing time varies by store size (typically 15–60 minutes).

All integrations use read-only access — PLL can never write data to your Shopify store, Meta account, or Klaviyo. You can revoke access at any time from within each platform.

Billing & Plans

Simple pricing. Cancel anytime.

All new accounts start with a free 14-day Pro trial — no credit card required. After your trial, choose the plan that fits your store.

14-day free Pro trial — no card required

Every new account gets full Pro access: all 8 tabs, 15 AI Reports, and 100 Copilot messages. After 14 days, your account stays active — choose a plan to keep your access, or it downgrades to read-only.

Starter

$50/mo

$40/mo billed annually

  • 4 dashboard modules (Economics, Monetization, Funnel, Retention)
  • 5 AI Reports/month
  • 90 days of Shopify data
  • Shopify + Meta Ads integrations
  • CSV export
Most popular

Pro

$150/mo

$120/mo billed annually

  • All 8 dashboard modules
  • 15 AI Reports/month (all 8 tabs)
  • 100 Copilot messages/month
  • CRO Analyzer, Offer Assessment, Leak Map
  • 1 year of Shopify data
  • Klaviyo + first-party pixel + customer sync
  • PDF + CSV export

Elite

$300/mo

$240/mo billed annually

  • Everything in Pro
  • Unlimited AI Reports
  • Unlimited Copilot messages
  • Unlimited data history
  • Historical backfill (pre-account data import)
  • Priority support

Managing your subscription

How do I upgrade or downgrade?

Go to Account → Subscription inside the dashboard. Changes take effect at the start of your next billing cycle.

What happens if I downgrade from Pro to Starter?

You lose access to the 4 deep analysis tabs (PMF, Traffic Quality, Post-Click, Product & Basket), the Copilot, CRO Analyzer, Offer Assessment, and Leak Map. Your historical data is preserved and becomes visible again if you upgrade.

What happens to my data if I cancel?

Your data is retained for 30 days after cancellation. Reconnecting within that window fully restores your history and settings.

Is there an annual discount?

Yes — pay annually and save ~20% on every plan. Starter drops to $40/mo, Pro to $120/mo, Elite to $240/mo.

Not sure which plan to pick? Start with the free trial. After 14 days you'll have real data and a clear picture of which features you actually use.

Can't find what you're looking for?

The AI Copilot inside your dashboard knows your store's data and can answer any question about your metrics in plain English. Ask it anything — “Why did my ROAS drop last week?” or “Which products have the lowest margins?”

Go to dashboard

Already connected? Open Copilot from the top bar.

Full docs coming soon

We're writing detailed guides for every section. In the meantime, the AI Copilot answers any question about your specific store data — better than static docs ever could.

  • Answers specific to your store’s numbers
  • Updated every time your data syncs
  • Plain English — no analytics jargon

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Find and fix every profit leak in your e-commerce store with AI-powered diagnostics.

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